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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
78-18663-01
Chapter 2 Alarm Troubleshooting
Alarm Procedures
Caution Always use the supplied electrostatic discharge wristband when working with a powered
ONS 15310-MA SDH.
Step 2 If the condition raised against an Ethernet, E1-21-E3/DS3-3, E1-63-E3/DS3-3 or CTX-2500 card does
not clear, complete the “Physically Replace a Card” procedure on page 2-153 for the card.
Note When you replace a card with the identical type of card, you do not need to make any changes
to the database.
Step 3 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
2.7.34 COMIOXC
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
The Input/Output Slot To Cross-Connect Communication Failure alarm is caused by the ONS 15310-MA
SDH card when there is a communication failure for a traffic slot.
Clear the COMIOXC Alarm
Step 1 Complete the “Soft- or Hard-Reset an Ethernet or Electrical Card in CTC” procedure on page 2-151 on
the ONS 15310-MA SDH card.
Caution Avoid soft-resetting multiple ONS 15310-MA SDH cards at one time; doing so might cause an
unexpected traffic hit.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT LED indicates an active card.
Step 3 If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) in order to report a Service-Affecting (SA) problem.
2.7.35 CONTBUS-CLK-A
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: EQPT