Commonwealth Albert - Page 20

20 Commonwealth Bank Albert User Guide
4.1 Learn how to use the solution.
Card Presentation
Screen
• Tap the Accessible Mode
icon.
• The Albert text-to-speech
will advise that the
accessible mode has been
enabled.
• The three Accessible Mode
options will appear. Ask your
customer which of these
they wish to proceed with.
• The Albert text-to-speech
will advise that the
accessibility mode has been
enabled.
• The accessible functionality
will be enabled in the
Card Presentation Screen
only when the Complete
transaction accessible
mode option is selected.
• The customer follows the
spoken instructions.
Swiping from the
boom of the
screen with two
fingers
In the Payment App, enter the Accessible Mode by swiping from
the boom of the screen with two fingers. This can be enabled by
the merchant or the customer. The Albert text-to-speech will advise
that the accessible mode has been enabled. The options to select
the payment steps they wish to complete in the accessible mode will
appear on the screen.