TROUBLESHOOTING
7 TROUBLESHOOTING
IMPORTANT: Due to the complex and application-specific nature of
dimensioning / certified dimensioning installations, operational deficiencies
of the DM3610 must be diagnosed and serviced by a trained and authorized
Datalogic technician.
There are no user serviceable components or field replaceable units (FRUs)
inside the DM3610.
Training is available through specific Service Programs and Maintenance
Agreements. See our website at www.datalogic.com.
NOTE: When contacting Datalogic Technical Support for help with a
DM3610 Dimensioner, please be ready to share the unit serial number with
the Datalogic technician. The unit’s serial number tag is located on the
bottom of the device, as shown below. Technical Support for Industrial
Automation Products is available at www.datalogic.com.
Figure 68: Serial Tag Location
Serial Number Tag Location
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