Datamax M-Class Mark II Maintenance Manual

Troubleshooting
3-18
Fault Messages (continued)
Displayed Message Description Possible Solution(s)
TEMPERATURE FAULT
The printhead
temperature limit has
been exceeded.
Wait. Allow the printhead to cool. If
the condition persists, verify that
the environment is within
specification; also, possible
defective printhead or printhead
cable; see Section 4.3.
TOP OF FORM FAULT
TOF (gap or mark)
was not found within
the MAXIMUM LABEL
LENGTH setting, or
occurred in an
unexpected place.
Ensure that the printer is calibrated,
that media is loaded, and that the
printhead is latched. Then press
FEED and proceed accordingly:
If media advances –
1) Ensure that the Media Sensor,
Media Guide, and Media Width
Adjustment are properly set.
2) Ensure the correct MAXIMUM
LABEL LENGTH setting.
3) Ensure the media and ribbon
combination is correct.
4) The Media Sensor may be
defective or the cable loose; see
Section 4.6.
5) The platen or a drive
component may be worn or
defective; see Section 4.8.
6) The pressure may need to be
increased; see Section 2.5.
7) The printhead may need to be
aligned; see Section 2.4.
If media does not advance –
1) Possible defective Drive Motor or
other drive component.
2) Possible defective Power Supply
PCB; see Section 4.5
3) Possible defective Main Logic
PCB; see Section 4.4.

Datamax M-Class Mark II Specifications

General

Media Sensor	Adjustable reflective and transmissive sensors
Print Method	Thermal Transfer
Print Resolution	203 dpi
Memory	8 MB Flash, 16 MB SDRAM
Interface Options	USB, Serial, Ethernet, Parallel
Media Type	Roll-fed, die-cut, continuous, fan-fold, tags, ticket stock
Media Width	1.0 in (25.4 mm) to 4.65 in (118 mm)
Media Thickness	0.0025 in (0.0635 mm) to 0.010 in (0.254 mm)
Media Roll Diameter	8 inches (203 mm) max
Ribbon Width	1 to 4.33 inches (25.4 to 110 mm)
Ribbon Length	1968 ft (600 m)
Ribbon Core	1 inch (25.4 mm)
Label Width Range	1.0 in (25.4 mm) to 4.65 in (118 mm)
Label Length Range	0.25 to 39 inches (6.35 to 991 mm)