Dell DM5500 - Page 66

Table 26. DM5500 Configuration UI error messages(continued)
Error code Error message Troubleshooting steps
Install guide. You cannot proceed with the
configuration until the required uplinks are
connected.
CONN0097 Management network gateway
<management_network_gateway_IP> is
not accessible.
● Check the information on the Configuration page.
● If the DM5500 port is connected in access mode, use
VLAN ID 0.
● Check the DM5500 switch configuration.
● Check firewall rules.
●
Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0098 Backup network gateway
<backup_network_gateway_IP> is not
accessible.
● Check details on the Configuration page.
● If appliance port is connected in access mode, use VLAN
ID 0.
● Check DM5500 switch configuration.
● Check firewall rules.
●
Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0100 Failed to validate the NTP server
<NTP_server_IP>.
● Check NTP server connectivity.
● Check firewall rules for UDP port 123.
● Use a valid NTP server.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0110 Data network IP address <IP> is in use.
● Use a data network IP address that is not in use.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0111 Management network IP address <IP> is in
use.
● Use a management network IP address that is not in use.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0112 Data network IP addresses <IP_x> and
<IP_y> are in use.
● Use a data network IP addresses that are not in use.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0115 IP addresses <IP_x> and <IP_y> are in use.
● Use IP addresses that are not in use.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0116 VLAN ID <VLAN_ID> is in use.
● Use a VLAN ID that is not in use.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0117 IP address <IP> is in use.
● Use an IP address that is not in use.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0118 IP addresses <IP_x> and <IP_y> are not
in same subnet range of gateway IP address
<gateway_IP>.
● Use the IP addresses that are in same subnet range of the
gateway.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
CONN0119 IP addresses <IP_x> and <IP_y> are not in
same subnet range.
● Use the IP addresses that are in same subnet range.
● Click Back and re-submit the configuration.
● If the issue persists, contact Customer Support.
66 Troubleshooting