52 | 16.11 Error Message: Cutter Jam
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16.11 Error Message: Cutter Jam
A cutter jam occurs when the cutter is not able to complete a cut. This can occur when the
label material has become overlapped or jammed, making the material too thick for the
cutter to cut through, or when the cutter can’t cut the supply due to adhesive build-up.
When this happens, the screen will display this error message:
Error: Cutter Jam
Cutter Jam
Press ESC to open
First, press the Esc key to cancel any remaining prints and open the cutter.
Next, if there is any excess label supply material that caused the print jam, attempt to
remove it. If you successfully clear the jam, attempt to print again.
If you still receive a jam error message, you must unlock and remove the print cartridge
to clear the jam. Save the label you are working on, and then turn off the printer.
Remove the print cartridge. Attempt to clear the label material from around the cutter
using a tool (such as a pen or pencil).
WARNING: The cutter blades are sharp. Always turn Lobo’s power off before clearing a
cutter jam. Never place your ngers or any body part between the cutter blades; use a
tool to clear jams.
When you have cleared the cutter jam, replace the print cartridge, lock it and turn the
Lobo back on.
16.12 Error message: Please Insert Supply Cartridge
If the display screen reads:
Error
Please insert Supply Cartridge
and Secure Cartridge Lock
This means that the Cartridge Lock is in the locked position but the Lobo is not sensing
a cartridge in the print compartment. Unlock the Cartridge Lock by
turning it counter-clockwise, place a print cartridge in the Lobo and then lock the
Cartridge Lock.
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