16 TP-00347-01
Chapter 1: Introduction
Additional Documentation
Additional information regarding your EditShare tape library may be found in the following
documents:
• EditShare Ark Setup and User’s Guide
• EditShare Storage
/ Ark Installation Guide and ReadMe
• EditShare Storage
Editor’s Guide
• EditShare
Storage Administrator’s Guide
These documents are in PDF format and you can access them
from the server’s status web page as
follows:
1. Open your web browser and navigate to the web address for your EditShare server, for
example,
http://192.168.0.27
2. On the page that displays, under ‘EditShare Documentation’, click on Manuals.
3. A page opens that displays the available user documentation for your system. Click on the
link corresponding to the document you wish to read.
These documents are also included on the Support USB stick included with the server. If you
cannot find or access your manuals, please contact EditShare Technical Support.
Technical Support
For questions not addressed in our documentation, contact EditShare Technical Support. Have the
exact version number of your EditShare implementation, workstation operating system, and
editing software ready.
EditShare strongly recommends that you purchase
a support agreement for your system.
Please contact EditShare Technical Support at the following URL:
http://www.editshare.com/support
Information about new features and bug fixes are
available in the EditShare ReadMe for your
server’s version, the EditShare update web site (http://updates.editshare.com/) or your server’s
Status Page.
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