TP-00347-01 9
Chapter 1: Introduction
This document provides information to install, operate, upgrade, service and troubleshoot the
EditShare 24Q and 48Q Ark Tape Libraries. The instructions are intended for trained system
administrators and trained users who need physical and functional knowledge of these
products.
This document uses the reference 24Q/48Q to refer to either the 24Q or the 48Q Tape Library.
See the following sections:
• "General Information" on page 10
• "Hardware Configuration" on page 11
• "Supported Tape Drives" on page 11
• "Controls and Indicators" on page 12
• "Library Controller" on page 15
• "Technical Support" on page 16
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