TP-00347-01 83
Removing Tape Cartridges from Tape Library
Tape Cartridge Movement
ISSUE SOLUTION
Tape cartridge stuck in tape
drive
.
Power cycle the library, allow it to complete initialization,
which in rare cases can take as long as 10 minutes, and then
retry unloading the tape using the library operator control
panel.
Allow the tape drive to complete all opera
tions. This may take
as long as ten minutes if you reset or cycle power to the library
while the cartridge is positioned at the physical end of the
media.
Make sure that the backup software i
s not reserving the slot or
preventing the tape drive from ejecting the tape. The backup
software needs to cancel the reservation and any hold it has
on the tape drive. Temporarily disconnecting the library from
the host server and power cycling eliminates the host and its
software as a problem source.
Contact your Service Representative.
Tape stuck in storage slot. See Section 6.3.
Removing Tape Cartridges from Tape Library
Risk of Damage to Devices when tape cartridges are stuck in the tape library
When the library is moved, any tape cartridg
e can become dislodged from the
magazines and can damage other tape cartridges left in the library and the
library media handler.
To avoid damage, remove all tape cartridges before moving the library.
To remove
a stuck tape cartridge:
1. Unlock the magazine using the:
•OCP, see "Service Menu" on page 42
•RMU, see "Cleaning Tape Drive(s)" on page 65
• Emergency release, if you are not able to unlock the magazine with the OCP or RMU, see
"Emergency Release" on page 84.
2. Pull the mailslot or magazine out
to
access the tape cartridge.
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