86 TP-00347-01
Chapter 6: Troubleshooting
Service Diagnostics
System Test
The System Test is a general test to verify the usability and reliability of the library. Its duration
depends on the test cycles defined.
1. Use the RMU or OCP to navigate to the appropriate screen:
• RMU screen: > Service > General Diagnostic > System Test
• OCP screen: > Main Menu > Service > Service Library > Run Tests > System Test
Slot-to-Slot Test
The Slot-to-Slot test shuffles the tapes between the slots to exercise the media changer. At the end
of the test the tapes are not returned to their original slots.
1. To run the Slot-to-Slot test, navigate with the RMU or OCP to the appropriate screen:
• RMU screen: > Service > General Diagnostic > Slot to Slot
• OCP screen: > Main Menu > Service > Service Library > Run Tests > Slot to Slot Test
Library Verify Test
When running this test, the library removes any tape from the tape drive(s) and goes offline.
Verify that any applications using the library h
ave completed before starting the test.
The library verify test is a diagnostic routine called Library Health Check (LHC). It includes:
• Functional testing of all library and drive hardware with the exception of external interfaces.
•
Verification of a newly inst
alled machine.
• Verification of repair actions.
The test requires user interaction and can only be run from the OCP. The administrator password
is required. To run the
LHC:
1. Using the OCP, navigate to the test screen: Main Menu > Service > Service Library > Library
Verify.
2. The library performs a self-test, verifying that it can communicate with the tape drives.
3. The library returns any tapes from the
tape drives to their home slot(s). If the home slot for a
tape is unknown, the library moves the tape to the mailslot and prompt the user to remove
it.
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