98 TP-00347-01
Chapter 6: Troubleshooting
DF Warning event!
See section below
E0 Incompatible magazine detected Check type of lowest left
magazine
Magazine type not supported.
E2 Unsupported hardware (library
Ex
tender) detected - library
firmware upgrade required
Library Extender was installed
without upgrading the library
firmware. Upgrade library code
to revision which supports this
feature
EB Power supply health check failed
due t
o a power supply failure.
Please contact service.
Contact technical support Power supply probably defective.
F0 Drive Over temperature
C
ondition
Check ambient temperature
conditions and check all fans,
after several occurrences contact
technical support
Drive probably defective.
The sub code indicates which
driv
e is affected
Example:
Sub code 01: drive #1
F1 Drive Communication Error,
l
ibrary controller has lost
communication to drive
Retry operation; if not successful
contact technical support
Communication cable between
drive and drive sled controller
defective.
The sub code indicates which
driv
e is affected
Drive sled controller defective.
Example: Check cabling drive sled
c
ontroller- backplane
Sub code 01: drive #1 Check cabling backplane library
contr
oller
Drive defect / check drive
F2 Drive sled not present Retry operation; if not successful
conta
ct technical support
Drive probably defective.
The sub code indicates which
dr
ive sled is affected
Check if drive sled is completely
inserted
Example: Drive sled controller defect.
Sub code 01: drive sled #1 Drive defective.
F3 Drive Hardware Error Cycle Power; after several
oc
currences contact technical
support
Drive probably defective.
The sub code indicates which
driv
e is affected
Example:
Sub code 01: drive #1
F4 Drive Load Timeout Retry operation; if not successful
conta
ct technical support
Drive probably defective.
Drive has run in a timeout while
l
oading a tape
Drive leader bent.
The sub code indicates which
driv
e is affected
Drive initialize repeatedly.
Drive defect (no function).
Error
C
ode Description User Action Critical Component Status