Epson 9600 User Manual

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As you use your printer, you may occasionally experience a problem. The
first thing you should do is diagnose the problem following the guidelines in
this chapter. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
• Diagnosing problems
• Using the control panel to check the printer
• Improving print quality
• Solving operational problems
• Solving miscellaneous printing problems
• Solving paper problems, including clearing paper jams
Diagnosing Problems
The EPSON Stylus Pro 7600 and 9600 include a number of ways to help
you diagnose problems:
• To identify the most common problems, check the messages and lights
on the printer’s control panel. See page 166 for more information.
• If you’re using the EPSON printer driver and Monitor3 (Macintosh) or
Status Monitor 3 (Windows) utility, check your software for error
messages (see page 106 for Macintosh or page 122 for Windows).
• To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 132 for instructions.
• If none of the suggested solutions in this chapter solve your problem,
contact EPSON as described under “Where To Get Help” on page 11.
Chapter 6:
Solving
Problems

Epson 9600 Specifications

General

Maximum Resolution	2880 x 1440 dpi
Max Resolution (BW)	2880 x 1440 dpi
Max Resolution (Color)	2880 x 1440 dpi
Media Thickness	Up to 1.5 mm
Ink Type	UltraChrome Ink
Maximum Print Width	44 inches
Media Handling	Roll and Sheet
Ink Cartridge Type	Individual Cartridges
Connectivity	USB, Ethernet
Media Size	Up to 44 inches wide
Ink Colors	Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta, Light Black
Media Width	Up to 44 inches
Interface	USB 2.0, Ethernet
Operating Systems	Windows, Mac OS
Print Technology	Inkjet