& “Horizontal banding” on page 163 & “Vertical banding or misalignment” on
page 163
& “Incorrect or missing colors” on page 164
& “Blurry or smeared print” on page 164
Horizontal banding
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 126
If the problem does not improve, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 130
❏ For best results, use up ink cartridge within six months of opening the package.
❏ Try to use genuine Epson ink cartridges.
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
❏ If a moire (cross-hatch) pattern appears on your copy, change the Zoom setting in the LCD menu or shift the
position of your original.
❏ If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 133
Vertical banding or misalignment
❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
User’s Guide
Troubleshooting for Printing/Copying
163
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