❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Blank pages print
❏ Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following
menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Printed side is smeared or scuffed
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Clean the interior of the product by using the Paper Guide Cleaning function.
& “Cleaning the interior of the product” on page 134
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 143
Printing is too slow
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
❏ Choose a lower print quality in the printer driver’s Main window (Windows), or in the Print Settings dialog box
from the printer driver’s Print dialog box (Mac OS X).
& “Accessing the printer driver for Windows” on page 41
& “Accessing the printer driver for Mac OS X” on page 43
❏ When Increase Ink Drying Time settings is changed, the print speed may decline. Choose a shorter time for
Increase Ink Drying Time in the Print Density Adjustment window (for Windows) or in the Two-sided Printing
Settings (for Mac OS X) of your printer driver.
❏ Close any unnecessary applications.
❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you
can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the
power on. (The product does not recover with the power off.) After you restart, the product will print at normal
speed.
User’s Guide
Troubleshooting for Printing/Copying
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