Troubleshooting
7-9
The
Paper Out
light is flashing or on.
An
Ink Out
B
or
Ink Out
A
light is flashing or on.
All the lights come on briefly, then go off.
Printing is stalled in
Monitor2 (Macintosh).
Open the Extensions folder, EPSON folder, and Spool folder. Then
delete any queued files.
The print heads are clogged
or the ink cartridges are too
old.
If the printer sounds like it’s trying to print but nothing prints, clean
the print heads; see Chapter 6 for instructions.
If cleaning doesn’t help, replace the cartridges. For information on
cartridge life and replacement instructions, see Chapter 6.
You’re using an
incompatible optional
interface card or one with
mismatched settings.
Check the specifications for your interface card and cable, making
sure they meet the printer’s requirements (see Appendix A) and
that they match your computer’s settings (see your computer
manual). Also try turning on the Network I/F setting in
default-setting mode if you’re sharing the printer (see Chapter 5).
Possible cause Solution
If flashing, paper is
jammed.
Remove the paper and follow the guidelines for preventing jams
on page 7-15.
If on, paper is not loaded or
is loaded incorrectly, or the
paper release lever is set
incorrectly.
Load paper, or remove the paper and reload it as described in
Chapter 3, making sure to set the paper release lever correctly.
Then press the Load/Eject button to turn off the light and resume
printing.
Possible cause Solution
If flashing, the ink supply is
getting low.
You need to replace the indicated ink cartridge soon. Make sure
you have a new cartridge, then see Chapter 6 for instructions.
If on, the ink cartridge is
empty.
You must replace the indicated ink cartridge; see Chapter 6 for
instructions.
Possible cause Solution
The printer’s voltage
doesn’t match your outlet’s
voltage.
Check the label on the back of your printer to determine its
voltage. If it doesn’t match your outlet’s voltage, turn off the
printer and unplug it immediately. Then contact your dealer.
Do not plug the printer back in.
Possible cause Solution
trouble.fm5 Page 9 Friday, May 9, 1997 2:11 PM
To Next Page
Loading...
Need help?
General
