Troubleshooting
7-12
The “Sorry, EPSON Stylus COLOR cannot be used” message appears (Macintosh).
Your printer icon doesn’t appear in the Chooser (Macintosh).
Printing is too slow.
Possible cause Solution
The printer software has
been corrupted.
Remove and reinstall the printer software. From the CD-ROM or
diskette, click Installer. Then click Continue and select Custom
Remove from the list displaying Easy Install. Select EPSON
Stylus Series Printer Driver and click Remove. Click Continue, if
necessary, and click Restart. Then follow the instructions in the
Quick Setup
booklet to reinstall the printer software and select
your printer.
Then, in the Extensions Manager, disable Quick Draw GX, enable
EPSON Monitor2 and EPSON Stylus Color, and restart your
Macintosh.
Possible cause Solution
Your system has extension
conflicts.
In the Extensions Manager, disable Quick Draw GX, enable
EPSON Monitor2 and EPSON Stylus Color, and restart your
Macintosh.
Possible cause Solution
Your printer software
options are set incorrectly.
For the fastest printing, try these settings (described in Chapters 1
and 2):
◗ Set Print
Quality to Economy.
◗ Turn High
Speed on.
◗ Choose Black ink.
◗ Choose No
Halftoning.
Your system doesn’t have
enough resources.
◗ Reduce the resolution of your image.
◗ Clear more hard disk space or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Increase your system’s memory (RAM).
You’re using background
printing on a Macintosh.
Choose Get Info from the File menu when your application is
active and increase the memory requirements. See Chapter 4 for
more information. Or turn off background printing (you won’t be
able to use Monitor2).
Your Spool Manager
settings are incorrect
(Windows 95/3.1).
Change your default spool directory and other settings as
described in Chapter 4.
trouble.fm5 Page 12 Friday, May 9, 1997 2:11 PM
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