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Epson StylusPro 10000 - User Manual

Epson StylusPro 10000
323 pages
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EPSONStylusPro10000/10000CF
Large Format Printer
SEIJ00020
®
SERVICE MANUAL
SERVICE MANUALSERVICE MANUAL
SERVICE MANUAL

Table of Contents

Questions and Answers

  • A
    Ashley ShawAug 17, 2025
    What to do if my Epson StylusPro 10000 Printer says PAPER JAM?
    • K
      Kerri HolmesAug 17, 2025
      If your Epson Printer displays a PAPER JAM error, it means paper has been detected by both the rear and front paper sensors, or there's an over drive current or mis-synchronization of the CR motor. Remove the jammed paper, then turn the power off and on to reboot the printer.
  • G
    Gerald PetersonAug 19, 2025
    How to fix Epson StylusPro 10000 Printer when it says INK OUT?
    • Z
      zacharycarrAug 20, 2025
      The INK OUT error on your Epson printer indicates that the ink cartridge or sub tank has reached the ink end level. To resolve this, install a new ink cartridge.
  • L
    Laura FreyAug 22, 2025
    How to fix RELOAD PAPER error on Epson StylusPro 10000?
    • B
      Barry DillonAug 22, 2025
      To fix the RELOAD PAPER error on your Epson printer, set new paper. Alternatively, remove the existing paper and set new paper. The error should clear, and if there was a printing job in progress, it will continue on the new paper.
  • S
    susan70Aug 26, 2025
    Why does my Epson StylusPro 10000 Printer say INVALID CARTRIDGE?
    • P
      Philip RiceAug 26, 2025
      The INVALID CARTRIDGE error on your Epson printer means an invalid ink cartridge is installed. Install the correct cartridge, and then push the PAUSE button.
  • D
    Derek DanielAug 28, 2025
    What to do if my Epson Printer says NO INK CARTRIDGE?
    • T
      travis16Aug 28, 2025
      The NO INK CARTRIDGE error occurs when the ink cartridge is removed during printing. To fix this, set the ink cartridge correctly.
  • K
    kayla02Aug 30, 2025
    What to do if my Epson Printer shows COVER OPEN error?
    • M
      Mark WatsonAug 30, 2025
      The COVER OPEN error on your Epson printer means the front cover is open. Close the front cover. If this occurs during printing, the printer will return to a print-ready status automatically, but the suspended printing pass will not resume, which may cause a stripe on the printout. If it occurs during pause status, it will return to pause status automatically.
  • N
    Natalie WilliamsSep 2, 2025
    What to do if my Epson Printer says WRONG CARTRIDGE?
    • C
      Charles PenaSep 2, 2025
      The WRONG CARTRIDGE error appears when there is an ink type mismatch between the ink cartridge and the printer. Install the correct ink cartridge in the printer.
  • G
    Garrett ClaytonSep 5, 2025
    How to fix Epson StylusPro 10000 Printer when the PAPER NOT CUT properly?
    • G
      Gregory CookSep 5, 2025
      If your Epson printer displays a PAPER NOT CUT error, it means the page was not cut entirely, or it was cut unevenly and still covers the P-FRONT sensor. Open the front cover and remove any cut paper that has not fallen. If needed, cut the paper above the P-FRONT sensor with scissors. The LCD will then display the “Set Paper Correctly” message. Move the Paper Set Lever to the release position and after making sure the leading edge is even, properly reload the paper. If the error persists, the cutter blade may be worn and need replacement. Also, ensure the cutter and cutter solenoid are installed and working properly.
  • J
    Justin KingSep 7, 2025
    What to do if my Epson StylusPro 10000 displays INK COMPART. OPEN?
    • B
      Bradley PayneSep 8, 2025
      If your Epson printer shows the INK COMPART. OPEN error, it means the ink holder is open. Close the holder cover. If this occurs in "PRINTING" or "READY" status, it will return to "READY" status. If it occurs in "PAUSE" status, it will return to "PAUSE" status.
  • R
    Robert JonesSep 12, 2025
    How to resolve COMMAND ERROR on Epson StylusPro 10000 Printer?
    • Y
      ymillsSep 12, 2025
      The COMMAND ERROR on your Epson printer indicates that the ink type (Dye/Pigment) designated with the Bi-directional command "IK" differs from the ink cartridge installed in the printer. Stop the data transmission from the host and reset the panel.

Summary

Chapter 1: Product Descriptions

1.1 Features

Overview of the printer's key features, including large format capability and high-speed throughput.

1.2 Specifications

Detailed technical specifications covering print, character, paper feed, and electrical parameters.

1.3 Interfaces

Information on the printer's parallel and USB interfaces for connectivity.

1.4 Operating Panel

Description of the printer's operating panel, buttons, and indicator lights.

1.5 Operating Panel Messages

List and explanation of status and error messages displayed on the operating panel.

1.6 SelecType Settings

Guides for navigating SelecType menus for printer settings and test prints.

1.7 Maintenance Mode

Overview of how to access and operate the maintenance mode functions.

1.8 Maintenance Mode 2

Details on startup and operation procedures for Maintenance Mode 2.

1.9 Jumper Settings

Factory default settings for jumpers and DIP switches on the Main Board.

Chapter 2: Operating Principles

2.1 Description

Explanation of the printer's hardware block and overall mechanism.

2.2 Printer Mechanism Components

Details of key printer mechanism components like carriage, paper feed, and cleaning systems.

2.3 C362 MAIN board

Explanation of the C362MAIN board's function and integrated circuits.

2.4 C362 DRV board description

Description of the C362DRV board's role in printer mechanism control.

2.5 Power supply circuit board description

Explanation of the power supply circuit board and its control signals.

Chapter 3: Troubleshooting

3.1 Outline

Provides initial checks and general troubleshooting practices for printer issues.

3.2 Troubleshooting Using the Messages

Guides on diagnosing errors using LCD messages and indicators.

3.3 Service engineer require message

Details messages requiring service intervention, including maintenance calls and fatal errors.

3.4 Troubleshooting Based On Printout

Troubleshooting steps for print quality issues like dot missing, banding, or smudging.

Chapter 4: Disassembly & Assembly

4.1 Summary

Overview of disassembly/assembly procedures, including critical safety warnings.

4.2 Disassembly Flow

Flowchart outlining the step-by-step process for disassembling the printer.

4.2.1 Remove Housing

Procedures for removing various housing covers like the panel, top, side, and front covers.

4.2.2 Remove Circuit Board

Guides for removing main circuit boards including Power, C362MAIN, and C362DRV boards.

4.2.3 Disassemble Printer Mechanism

Detailed steps for disassembling key printer mechanism components.

Chapter 5: Adjustment

5.1 Adjustment Outline

Overview of necessary adjustments after part replacement and required tools.

5.2 Adjustment Steps

Detailed steps for performing adjustments like parameter backup, firmware upload, and mechanism adjustments.

5.3 Self-Diagnostics

Explanation of self-diagnostics for mechanism and firmware adjustment.

5.3.4 Adjustment

Detailed procedures for mechanical adjustments and firmware parameter adjustments.

Chapter 6: Maintenance

6.1 General Maintenance Issues

General maintenance items, precautions, and safety guidelines for service technicians.

6.2 Maintenance inspection items

Checklist for inspecting printer components for issues like ink leakage and dirt.

Chapter 7: Appendix

7.1 Wiring Diagrams

Illustrations showing connections between printer mechanisms and electrical circuits.

7.2 Parts Reference List

A comprehensive list of printer parts with reference numbers and descriptions.

7.3 Exploded View Diagram

Visual diagrams showing exploded views of the printer's main assemblies.

7.4 Component Layout

Illustrations showing component layout on the main circuit boards.

7.5 Circuit Diagram

Detailed circuit diagrams for the printer's electrical systems.

Epson StylusPro 10000 Specifications

General IconGeneral
Maximum Print Resolution1440 x 720 dpi
Ink ColorsCyan, Magenta, Yellow, Black, Light Cyan, Light Magenta
Number of Colors6
Maximum Print Width44 inches
Printer TypeLarge Format Printer
Media SizesUp to 44 inches wide
Operating SystemsWindows, Mac OS
Print TechnologyInkjet
Media TypesCanvas
InterfaceUSB, Parallel
WeightApproximately 220 lbs
Media Types SupportedRoll Paper, Cut Sheet

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