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Epson StylusPro 10000 - Fatal Error

Epson StylusPro 10000
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EPSON Stylus Pro 10000/10000CF Revision B
Troubleshooting
S
ervice engineer require message
1
02
3.3.2 Fatal error
SERVICE REQ. 00000100
:Waste ink tank full
o Problem
The waste ink pads are completely full, causing a fatal error. The printer stops
printing.
o Solution
It is similar as "Maintenance call 0100".
SERVICE REQ. 00000101


CRmotorlife(EvenInktubelife)
o Problem
The carriage drive system reached the life.
o Solution
The following confirmation and also part exchange and CR motor initialization
n
Whether there is not ink leakage from the ink supply tube and also coupling
department, is confirmed.
n
It confirms whether there are not dirt and abrasion in the slowing-down gear that
was attached to the CR timing belt, PF roller axis.
n
The CR timing belt tension confirms whether or not it is normal.
n
Exchange the CR motor and ink tube.
After the above part are exchanged, "CR motor Initialization" of maintenance mode 2
is run.
SERVICE REQ. 00000102
: Nozzle check error compulsory continuity
o Problem
It is 00,000,100 and time in the detailed that displayed it to the LCD panel and be not
fatal error.
o Solution
Not necessary ("Waste ink Initialization" of maintenance mode 2 is run.)
SERVICE REQ. 00010000: PF ENCODER CHECK ERROR
o
P
roblem
PF motor encoder check error
The PF motor makes small revolutions clockwise and counter-clockwise. When it
turns, the printer checks the rotary encoder (inside the motor) output signals to
make sure the motor is turning at the correct speed/distance. If the encoder sends
an incorrect signal, an error occurs.
o Solution
Make sure there is nothing blocking the grid rollers. If that does not solve the
problem, check the PF motor encoder connection.
If there still is a problem, carry out the tension adjustment or PF motor exchange
of the PF timing belt.
If there is not a problem, carry out the following items.
n
Confirming whether the dirt and dust are not adhering to the PF loop scale and PF
encoder.
n
The cable connector joint of the PF encoder and C362DRV board (CN8) are
confirmed.
n
The PF timing belt tension confirmation/adjustment.
In the case that there is not abnormality with above checking I gradually exchange the
next part.
n
PF encoder
n
PF timing belt
n
PF loop scale
n
PF encoder extension cable
n
C362DRV board

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