Error Messages Solution
Check the following if a computer is not found. -
Connection between the printer and the computer
(USB or network) - Installation of the necessary
software - Power supply to the computer - Firewall
and security software settings - Search again See your
documentation for more details.
Make sure the computer is connected correctly.
“Checking the Connection Status” on page 186
“Checking the Connection Status” on page 194
Make sure that Epson Event Manager is installed on the computer.
“Installing the Applications Separately” on page 171
Check that the printer driver is installed on the
computer and that the port settings for the printer are
correct.
Make sure the printer port is selected correctly in Property > Port
from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port
for a Check that the printer driver is installed on the network
connection.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
Printing is suspended to avoid printing on
mismatched paper. Paper settings don't match the
paper loaded in XX.
Change the print settings or load paper that matches the print
settings in the paper cassette, and then change the paper settings.
If you do not want to display this message from the next time,
select Settings > Guide Functions, and then set Paper Mismatch
to O.
Paper Conguration is set to O. Some features may
not be available. For details, see your documentation.
If the Paper Conguration is disabled, you cannot use AirPrint.
Cannot use the inserted Memory Device. See your
documentation for details.
Use a memory device supported by the product.
“Memory Device Specications” on page 314
The printer's borderless printing ink pad has reached
the end of its service life. It is not a user-replaceable
part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace
the borderless printing ink pad
*
. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
“Where to Get Help” on page 320
The printer's borderless printing ink pad is nearing the
end of its service life. It is not a user-replaceable part.
Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace
the borderless printing ink pad
*
. It is not a user-serviceable part.
Tap OK to resume printing.
“Where to Get Help” on page 320
Printer Error
Turn on the printer again. See your documentation for
more details.
Do the following.
1. Open the scanner unit and remove any paper or protective
material inside the printer. Clean the translucent lm if it is
smeared.
“Removing Jammed Paper” on page 219
“Cleaning the Translucent Film” on page 168
2. Close the scanner unit and turn the power o and on again.
If the error message is still displayed after turning the power o
and on again, contact Epson support.
“Where to Get Help” on page 320
An error occurred while saving. Check and if
necessary, change the memory device.
The external storage device, such as a memory card, may be
damaged. Check if the device is available.
“Memory Device Specications” on page 314
Solving Problems
>
A Message is Displayed on the LCD Screen
218
To Next Page
Loading...
Need help?
General
