Epson XP-970 Series User Manual

Images or Photos are Printed in Unexpected Colors
e following causes can be considered.
The print head nozzles may be clogged.
Solutions
Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then
clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a
long time, the print head nozzles may be clogged and ink drops may not be discharged.
& “Checking and Cleaning the Print Head” on page 161
Color correction has been applied.
Solutions
When printing from the control panel or from the Windows printer driver, the Epson auto photo
adjustment setting (PhotoEnhance) is applied by default depending on the paper type. Try change the
setting.
❏ Control Panel
Change the Enhance setting from Auto to People, Night Scene, or Landscape. If changing the setting
does not work, turn o PhotoEnhance by selecting Enhance O.
❏ Windows printer driver
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the
Scene Correction setting from Automatic to any other option. If changing the setting does not work,
use any color correction method other than PhotoEnhance in Color Management.
& “Menu Options for Editing Photos” on page 69
& “Adjusting the Print Color” on page 96
Colors in the Printout Dier from Those on the Display
Solving Problems > Printing, Copying, and Scanning Quality is Poor > Print Quality is Poor
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Epson XP-970 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Scan, Copy
Max Print Resolution	5760 x 1440 dpi
Number of Ink Cartridges	6
Borderless Printing	Yes
Scanner Type	Flatbed
Automatic Document Feeder (ADF)	No
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8 ppm (ISO/IEC 24734)
Ink Cartridge Configuration	Black, Cyan, Magenta, Yellow
Supported Media Sizes	A4, A5, A6, B5, Letter
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Display	4.3-inch touchscreen
Copier Speed (Color)	15 cpm
Fax Speed	No fax function
Dimensions	479 x 356 x 148 mm