Fargo DTC300 - Page 4

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DTC300/DTC300M Card Printer/Encoder User Guide (Rev. 2.2)
iv
Resolving the Communication Errors__________________________________________________ 4-4
Print Process Errors__________________________________________________________________ 4-6
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)_________________________ 4-6
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)__________________ 4-9
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) ______________________ 4-11
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)________________________ 4-13
Resolving the Mag Verify Error_____________________________________________________ 4-14
Resolving the No Mag Installed Error ________________________________________________ 4-17
Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 4-19
Resolving a Ribbon Break Jam Error _________________________________________________ 4-21
Resolving a Ribbon Out Error ______________________________________________________ 4-23
Resolving a No Ribbon Installed Error________________________________________________ 4-24
Resolving a Invalid Ribbon Error____________________________________________________ 4-26
Resolving a Wrong Ribbon Error____________________________________________________ 4-28
Resolving a Card Jam Error ________________________________________________________ 4-30
Resolving a Headlift Motor or Sensor Error____________________________________________ 4-32
Resolving the Cover Open Error Message _____________________________________________ 4-34
Resolving the Blank Output issues___________________________________________________ 4-35
Flipper Table Module Assembly Problems_______________________________________________ 4-38
Resolving the No Flipper Table Module problem _______________________________________ 4-38
Resolving the Flipper Jam Error_____________________________________________________ 4-39
Diagnosing Image Problems __________________________________________________________ 4-41
Resolving the Pixel Failure problems_________________________________________________ 4-41
Resolving the Card Surface Debris problems___________________________________________ 4-42
Resolving the Incorrect Image Darkness problems ______________________________________ 4-43
Resolving Ribbon Wrinkle problems _________________________________________________ 4-45
Resolving the Excessive Resin Printing problems _______________________________________ 4-47
Resolving the Incomplete Resin Printing problems ______________________________________ 4-49
Resolving the Image Placement problems _____________________________________________ 4-50
Resolving the Poor Image Quality problems ___________________________________________ 4-53
Running the Self Test _______________________________________________________________ 4-54
Running the Standard Self Test Print _________________________________________________ 4-54
Running the Magnetic Self Test (HiCo Only) __________________________________________ 4-55
Section 5: Printer Adjustments_______________________________________________5-1
Table of Contents ___________________________________________________________________ 5-1
Safety Messages (review carefully)______________________________________________________ 5-4
DTC300/DTC300M Print Driver Options_________________________________________________ 5-5
Reviewing DTC300 and DTC300M Printer Drivers ______________________________________ 5-5
Reviewing DTC300 Printer Driver____________________________________________________ 5-5
Reviewing DTC300M Printer Drivers _________________________________________________ 5-6
Using the Card tab___________________________________________________________________ 5-7
Adjusting the Card Size Option ______________________________________________________ 5-7
Adjusting the Orientation Option _____________________________________________________ 5-8
Selecting the number of copies_______________________________________________________ 5-9
Using the Diagnostics button under the Card tab ________________________________________ 5-10
Using the Clean Printer Option______________________________________________________ 5-11
Using the Test Print button_________________________________________________________ 5-13
Using the About button____________________________________________________________ 5-14
Using the Device Options tab (DTC300) ________________________________________________ 5-15
Adjusting the Ribbon Type option ___________________________________________________ 5-16
Selecting the Auto Ribbon Select option ______________________________________________ 5-17
Using the new Printer Driver (Rev. 2.1.5) _____________________________________________ 5-18
Changing the Color Profile Selection for the DTC300____________________________________ 5-18
Adjusting the Color Matching option_________________________________________________ 5-20
Adjusting for the Resin Dither ______________________________________________________ 5-21