Fargo DTC400 User Manual

RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
4-35
Resolving the Blank Output issues
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
 Symptom: A card is ejected blank (that should be printed).
 Printer Error State: None
 LCD Error Display: None
 Driver Monitor Error Display: None
2 Run a self-test.
a. Clear any card jams.
b. Unplug power from the Printer.
c. While holding down the Pause button, reapply power.
(Note: A self-test card will be printed.)
3 Look for an image on the Ribbon.
a. After a self-test has been run, open the top cover.
b. Remove the Print Ribbon from the Printer.
c. Visually inspect the set of panels that were last used by the Printer.
d. If an image is noticeable on the used Ribbon, continue to Step 4.
e. If an image is not noticeable on the used Ribbon, continue to Step 5.

Fargo DTC400 Specifications

General

Print Resolution	300 dpi
Connectivity	Ethernet (optional)
Dimensions	254 x 254 x 229 mm (10 x 10 x 9 in)
Weight	6.8 kg (15 lbs)
Print Technology	Dye-Sublimation / Resin Thermal Transfer
Card Capacity	100 cards (input hopper)
Card Sizes Accepted	CR80 (3.375" x 2.125")
Card Thickness	0.76 mm (30 mil)
Memory	32 MB RAM
Operating System Supported	Windows
Operating System Compatibility	Windows 7, 8, 10 (32-bit and 64-bit)
Print Area	Full bleed