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DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
4-53
Resolving the Poor Image Quality problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
Symptom: Photos on the cards look pixilated or grainy, as shown below.
Printer Error State: None
LCD Error Display: None
Driver Monitor Error Display: None
2 Use high-resolution, 24-bit color images to always capture an image:
at a 24-bit color setting
at 300 dpi
at the same size that it will be printed on the card, as captured either with a
scanner or with a digital camera
If a small or low-resolution image is stretched or blown up, a pixilated or grainy
effect will occur when printing, as shown below (rightside).
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