FARO
®
Laser Scanner Manual
166
Period. If the Focus Laser Scanner or the Software is found by FARO, acting
reasonably, to be defective, and if the defect is acknowledged by FARO to be
the result of FARO’s faulty material or workmanship, the Focus Laser Scanner
will be repaired or adjusted to the extent found by FARO to be necessary or at
the option of FARO, replaced with a new Focus Laser Scanner or parts thereof
at no cost to the Purchaser.
4.05 Claims under the Warranties shall be made by delivering written notice to
FARO of the defect in the System, the Focus Laser Scanner. Within a
reasonable time of receipt of such notice, FARO shall have the System and
Focus Laser Scanner diagnosed by its service personnel, and maintenance/
warranty service will be provided at no cost to the Purchaser if the System and
Focus Laser Scanner is found by FARO to be defective within the meaning of
this Section.
(If, in the reasonable opinion of FARO after diagnosis of the system and the
Focus Laser Scanner are not defective, the Purchaser shall pay the cost of
service, which shall be the amount that FARO would otherwise charge for an
evaluation under a non-warranty service evaluation.
4.06 The Warranties do not apply to:
a) Any defects in any component of a System where, if in the reasonable
opinion of FARO, the Focus Laser Scanner, Software or System has been
improperly stored, installed, operated, or maintained, or if Purchaser has
permitted unauthorized modifications, additions, adjustments, and/or repair
to any hard drive structure or content, or any other part of the System, or
which might affect the System, or defects caused or repairs required as a
result of causes external to FARO workmanship or the materials used by
FARO. As used herein, “unauthorized” means that which has not been
approved and permitted by FARO.
b) The Warranties shall not cover replacement of expendable items,
including, but not limited to, fuses, diskettes, printer paper, printer ink,
printing heads, disk cleaning materials, or similar items.
c) The Warranties shall not cover minor preventive and corrective
maintenance, including, but not limited to, replacement of fuses, disk drive
head cleaning, fan filter cleaning and system clock battery replacement.
d) Any equipment or its components which was sold or transferred to any
party other than the original Purchaser without the expressed written
consent of FARO.
4.07 Factory Repairs
a) IF SYSTEM IS UNDER MAINTANENCE/WARRANTY: The Purchaser
agrees to ship the Product to FARO in the original packing containers.
FARO will return the repaired or replacement Product. FARO will incur the
expense of the needed part and all return shipping charges to the
Purchaser. FARO may authorize the manufacturer of a component of the
Product to perform the service.
b) IF SYSTEM IS UNDER PREMIUM SERVICE PLAN: When practical and
subject to availability, FARO will make available to the Purchaser substitute
component parts or Focus Laser Scanner’s (“Temporary Replacements”)
while corresponding parts of the Purchaser’s system or Focus Laser
Scanner are undergoing repair at FARO’s factory. Shipping charges for
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