FARO
®
Laser Scanner Manual
174
Appendix D: Industrial Products Service Policy
A one-year maintenance/warranty comes with the purchase of new FARO
manufactured hardware products.
The most regular of the FARO Standard Maintenance Terms and Conditions
can be found in the FARO Knowledge base.
FARO Software
All FARO Software users will receive maintenance releases until the end of life
for the version at no charge electronically or at a minimal fee for the computer
media package. All enhancement and functionality upgrades will be available
for purchase upon release.
Hardware & Software Training
FARO’s training program is designed to instruct trainees in the operation of
FARO’s hardware and software, which the customer has purchased. The
training classes are set up for each trainee to obtain valuable hands on
application exposure. This will help the trainees in their everyday use of the
hardware and software. FARO also feels that once the trainee completes the
training, finding solutions to problems or applying applications will be simpler.
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