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14 ADDITIONAL TOPICS
RECOVERY
PROBLEMS DURING/AFTER FIRMWARE UPDATE
The FM9 has a built-in recovery system known as the “Emergency Boot Loader” to protect you against mishaps
during rmware update. To boot from the emergency boot loader:
1. Power down the unit and wait ve seconds.
2. Power on holding both PAGE LEFT and PAGE RIGHT buttons until the Emergency Utility page appears.
3. Update as you normally would using Fractal-Bot.
PROBLEMS WITH A SINGLE PRESET
If your FM9 will not boot normally, the problem may be just the current preset.
You can force the unit to load an empty initialized preset as follows:
1. Power down the unit and wait ve seconds.
2. Power on holding HOME until the boot-up progress bar rst appears.
The FM9 will boot with an empty initialized preset in location “000”. You can STORE this to any other location to
overwrite a problematic preset.
PROBLEMS WITH GLOBAL SETTINGS OR PARAMETERS
It is very unlikely that System Parameters could prevent the FM9 from booting normally, but the following process
is provided to allow you to perform Reset System Parameters without using the SETUP: Reset page.
1. Power off the unit and wait ve seconds.
2. Power on holding EDIT until the boot-up progress bar rst appears.
You can hold both HOME and EDIT at the same time to reset the current preset and reset System
Parameters.
GETTING HELP
Our forum is a source of great advice ranging from product Q&A to tutorials and more. Fractal Audio staff
participate in the conversations, and response times can be very fast. Find it at https://forum.fractalaudio.com
Our wiki, maintained by members of the Fractal Audio community, is also an excellent resource:
https://wiki.fractalaudio.com
You can get support directly from Fractal Audio Systems at: https://support.fractalaudio.com
or internationally via our dealers listed at https://www.fractalaudio.com/international-ordering.
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