15 Problem Solving
468
Problem Solving
15
016-406
[Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
1) Store an SSL client certificate in the machine to set the SSL client certificate.
2) If an SSL client certificate cannot be set on the machine, select an option other than
[EAP-TLS] in [Authentication Method].
016-407
016-408
016-409
016-410
016-411
016-412
[Cause] After automatically obtained the IP address, the machine failed to retrieve proxy server
settings from the DHCP server.
[Remedy] Modify the customized program and install it again
016-450
[Cause] The SMB host name already exists.
[Remedy] Change the host name.
Refer to "Host Name" (P.200).
016-453
[Cause] Updating of the IPv6 address and host name for the DNS server failed.
[Remedy] Check whether the IP address of the DNS server is set correctly.
016-454
[Cause] Unable to retrieve the IP address from DNS.
[Remedy] Confirm the DNS configuration and IP address retrieve setting.
Refer to "Protocol Settings" (P.196).
016-455
[Cause] Connection to the SNTP server timed out.
[Remedy] Confirm the network cable connection and the IP address of the SNTP server are correct.
Refer to "Machine Clock/Timers" (P.137).
016-456
[Cause] Received a message from the SNTP server stating that the server is not synchronized
with the standard time source.
[Remedy] Confirm the SNTP server settings.
Refer to "Machine Clock/Timers" (P.137).
016-461
[Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High], you may not be
able to create a new job because of a restriction resulting from the congestion of un-
forwarded image logs.
[Remedy] Confirm the status of the server managing the image logs and the network status, and
eliminate the source obstructing image log forwarding to the image log server. Take one
of the following measures:
Confirm the forwarding settings, and then forward all un-forwarded logs.
Change the [Assurance Level] to [Low]. In this case, the image logs may not be
forwarded and may be deleted successively.
When using the Image Log Kit (Adobe PostScript), and you switch the machine power
off and then on, or when the machine restarts automatically, switch off the machine
power, make sure that the touch screen is blank, and then switch on the machine power.
016-500
016-501
016-502
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
016-503
[Cause] Unable to resolve the SMTP server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the SMTP server settings are correct.
Also, confirm whether the DNS server settings are correct.
Error Code Cause and Remedy