Error Code
469
Problem Solving
15
016-504
[Cause] Unable to resolve the POP3 server name when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the POP3 server settings are correct.
Also, confirm whether the DNS server settings are correct.
016-505
[Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user name and password used on
the POP3 server are correct.
016-506
[Cause] Unable to write the image log because the image log storage space is insufficient on the
machine.
[Remedy] Execute the job again. If the error still is not resolved, take one of the following
measures:
Delete unnecessary image logs
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs are not secured.
016-507
[Cause] When using the Image Log Control feature, failed to forward the image log to the
server.
[Remedy] Either set the forwarding rule for image logs from the server to the machine, or set
[Transfer Image Log] to [Disabled].
016-508
[Cause] When using the Image Log Control feature, failed to forward the image log to the
server.
[Remedy] Set the forwarding rule for image logs from the server to the machine.
016-509
[Cause] When using the Image Log Control feature, failed to forward the image log to the server
because the forwarding rule for image logs from the server to the machine has not been
set.
[Remedy] Either set the forwarding rule for image logs from the server to the machine, or set
[Transfer Image Log] to [Disabled].
016-510
[Cause] When using the Image Log Control feature, failed to forward the image log to the server
because the forwarding rule for image logs from the server to the machine has not been
set.
[Remedy] Set the forwarding rule for image logs from the server to the machine.
016-511
016-512
[Cause] When using the Image Log Control feature, failed to forward the image log to the server
because the forwarding rule for image logs from the server to the machine has not been
set correctly.
[Remedy] Confirm the forwarding rule for image logs from the server to the machine.
016-513
[Cause] An error occurred in connecting to the SMTP server. Probable causes are as follows:
1)The SMTP server or network may be overloaded.
2)The source port number for SMTP is incorrect.
[Remedy] For 1), wait for a while, and then execute the operation again.
For 2), confirm whether the source port number for SMTP is correct.
016-514
[Cause] An error occurred during processing of an XPS document.
[Remedy] If an error occurred while printing from a driver which supports XPS, print from the
application using another print driver (PCL, etc.).
If an error occurred while direct printing an XPS document (such as ContentsBridge
Utility, E-mail, and Media Print - Text), print using the print driver (PCL, etc.) from XPS
Document Viewer.
Note • XPS stands for XML Paper Specification.
Error Code Cause and Remedy