15 Problem Solving
486
Problem Solving
15
017-745
[Cause] Data could not be sent due to the lack of hard disk memory capacity.
[Remedy] Take one of the following measures:
Send with lower resolution.
Send in smaller size.
Send with fewer pages by dividing the job.
Send with [Black & White] set as the [Output Color].
017-746
[Cause] A hard disk error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
017-747
[Cause] Connection to ApeosWare Authentication Agent to the database timed out because of
an overload.
[Remedy] Wait for a while, and then execute the operation again. If the same message is
displayed again, contact our Customer Support Center.
017-748
[Cause] Data could not be sent due to the incorrect machine setting.
[Remedy] Confirm the network setting of the machine.
017-749
[Cause] An error occurred.
[Remedy] Confirm the job flow settings.
017-750
[Cause] A plug-in error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, reinstall the plug-in.
017-751
[Cause] A plug-in error occurred.
[Remedy] Confirm the detail from [Transmission Report - Job Undelivered].
017-754
[Cause] Scan is attempted while a print job specified for heavyweight paper is being processed.
[Remedy] Scan is disabled while a print job for heavyweight paper is being processed. Perform a
scan after a print job is completed.
017-755
[Cause] Cannot download a software.
[Remedy] Take one of the following measures:
Confirm that [Enabled] is checked in CentreWare Internet Services under [Properties]
> [Services] > [Machine Software]> [Upgrades].
Download the software through USB connection.
017-759
[Cause] An error occurred during firmware update in the machine.
[Remedy] Contact our Customer Support Center.
017-760
[Cause] An error occurred in connecting to the POP3 server. Probable causes are follows.
1) When connecting to the POP3 server by the TLS communication, the port number is
incorrect.
2) When connecting to the POP3 server by the SSL communication, an internal error
occurred.
[Remedy] For 1), set the correct port number for the POP3 server.
For 2), switch off the machine power, make sure that the touch screen is blank, and then
switch on the machine power. If the error still is not resolved, contact our Customer
Support Center.
Error Code Cause and Remedy
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