Error Code
485
Problem Solving
15
017-731
[Cause] Unable to connect to the POP server.
[Remedy] Confirm the followings:
The IP address of the POP server is set on the machine.
The network cable is connected properly.
017-732
[Cause] When the machine is used as a print job storage device, the computer failed to send a
job because the machine is off-line.
[Remedy] Press the <Machine Status> button of the storage destination machine, and set [Print
Mode] to [On-line] on the [Machine Information] screen . If the error still is not resolved,
contact our Customer Support Center.
017-733
[Cause] When the machine is used as a print job storage device, an internal error in the software
is occurred while the job sending to the machine.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-735
[Cause] Device usage is prohibited.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-737
[Cause] Data could not be sent due to memory capacity shortage.
[Remedy] Have your system administrator stop or delete the unnecessary plug-ins.
If the error still is not resolved, switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
If the same message is displayed again, contact our Customer Support Center.
017-738
[Cause] Data could not be sent due to an internal error.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
017-739
[Cause] Data could not be sent due to an internal error.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
017-740
[Cause] Data could not be sent due to a plug-in activation failure.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
017-741
[Cause] The job flow cannot be activated.
[Remedy] Take one of the following measures:
Install the latest plug-in.
Confirm the jobflow settings.
017-742
[Cause] An error occurred while connecting to the forwarding server.
[Remedy] Check the network connection and the address of the forwarding server.
017-743
[Cause] Cannot login to the forwarding server.
[Remedy] Confirm the user ID and the password.
Error Code Cause and Remedy
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