15 Problem Solving
542
Problem Solving
15
093-329
[Cause] Toner cartridge malfunction
[Remedy] Replace the toner cartridge. Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
093-401
[Cause] The toner cartridge [Y] (yellow) is not installed.
[Remedy] Install the toner cartridge [Y] (yellow).
093-403
[Cause] The toner cartridge [M] (magenta) is not installed.
[Remedy] Install the toner cartridge [M] (magenta).
093-404
[Cause] The toner cartridge [C] (cyan) is not installed.
[Remedy] Install the toner cartridge [C] (cyan).
093-426
[Cause] An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the cartridge again.
093-427
[Cause] An error occurred in the toner cartridge [Y] (yellow).
[Remedy] Pull out the toner cartridge [Y] (yellow), and then insert the cartridge again.
093-428
[Cause] An error occurred in the toner cartridge [M] (magenta).
[Remedy] Pull out the toner cartridge [M] (magenta), and then insert the cartridge again.
093-429
[Cause] An error occurred in the toner cartridge [C] (cyan).
[Remedy] Pull out the toner cartridge [C] (cyan), and then insert the cartridge again.
093-431
[Cause] The toner cartridge [K] (black) is not installed.
[Remedy] Install the toner cartridge [K] (black).
094-320
094-321
094-322
094-323
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
102-356
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
103-310
103-311
103-312
103-313
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
103-314
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
112-700
[Cause] The finisher's punch waste container is full.
[Remedy] Empty the punch waste container.
For more information on how to empty the punch waste container, refer to "Emptying the Hole Punch Waste Container
(for C3 Finisher or C3 Finisher with Booklet Maker)" (P.81).
116-210
[Cause] An error occurred in the USB memory device or media reader.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Error Code Cause and Remedy