Troubleshooting
188
6
6.1
Type of Problem
6.1.1 Course of Action for Troubleshooting
The course of action for troubleshooting is as follows.
Follow the steps below.
If the problem still persists even after you take the appropriate action according to the steps shown
above, contact our Customer Support Center or your dealer.
If the print quality is poor
A problem
Check “6.1.2 Unusual Conditions”(P.189)
Is the print quality bad?
“6.4 Poor Print Quality”(P.223)
Is a message displayed on the control panel display?
If a message is displayed
“6.5 List of Messages”(P.227)
Are your printer, computer and server set
correctly for the network environment in use?
To check the settings
Sections that describes settings for each network environment
For a TCP/IP environment, refer to "6.6 Troubleshooting When Working in a TCP/IP
Environment" (p.262). For other environment, the system administrator should take the
corrective action by referring to manual in the Software Pack CD-ROM included with
this printer.
For more information, refer to "C Precautions/Limitations" (P.316) and the manual
contained in the Software Pack CD-ROM included with this printer.
Notes and restrictions on the use of thismachine may be applied.
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