www.gateway.com
143
Why is there a horizontal line or wire visible across the monitor screen?
Your monitor may use a thin damper wire, located approximately 1/3 of the way down from
the upper screen edge and 1/3 of the way up from the lower screen edge, to stabilize the internal
aperture grille. These wires are most obvious when the monitor displays a white background.
The aperture grille allows more light to pass through the screen for brighter colors and greater
luminescence. The damper wire is a critical part of the overall monitor design and does not
negatively affect the monitor's function.
The text on the display is dim or difficult to read
• Adjust the brightness and contrast controls.
• Use the monitor degauss feature (see your monitor documentation) or turn off your
computer and monitor, leave them off for at least a half hour, then restart your computer.
• Change the display settings. For more information, see “Adjusting the screen and desktop
settings” on page 114.
• Move the monitor away from sources of electrical interference, such as televisions,
unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
For more information about display types, see your monitor and video card documentation.
Mouse
The mouse does not work
• Make sure that the mouse cable is plugged in correctly.
• Shut down and restart your computer.
• Remove all extension cables and switch boxes.
• Try a mouse you know is working to make sure that the mouse port works.
The mouse works erratically
• If the mouse pointer begins moving erratically across the computer display or becomes
difficult to control precisely, cleaning the mouse will likely improve its accuracy.
• Clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical
sensor is clean and free of debris.
Networks
You cannot connect to your company network
• Every network is unique. Contact your company computer department or network
administrator for help. For more information about setting up a network in your home,
see “Networking Your Computer” on page 99.
Passwords
Your computer does not accept your password
• Make sure that CAPS LOCK is turned off, then retype the password.
Help
For more information about network troubleshooting, click Start, then click Help
and Support. Type network troubleshooting in the Search Help box, then press
E
NTER.
8511879.book Page 143 Thursday, February 15, 2007 10:39 AM
To Next Page
Loading...
Need help?
General
