DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
7 - 8 Section 7-2 - Gathering troubleshooting data
7-2-4 Capturing network logs to use for troubleshooting
Use the Network Capture utility to capture network logs. Once the logs are captured and extracted from
the system, use Microsoft Message Analyzer to convert the output, and then Wireshark (or some other
network sniffer) to analyze it.
To troubleshoot network capture logs:
1.) On the LOGIQ E10, run the Network Capture utility to generate .etl and .cab files for analysis. For
more information, see "Network Capture" on page 7-29.
2.) Locate the .etl file at D:\Service.
3.) Transfer these files to a laptop.
4.) On the laptop, download Microsoft Message Analyzer (if not already done).
5.) In Microsoft Message Analyzer, open the .etl file.
If the DICOM connection is encrypted, you will not be able to see the contents of the packets.
Microsoft Message Analyzer does not have a plug-in to decode DICOM packets.
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