System connections
SolutionProblem description
•
Check if the system has been deactivated.
•
Check that the power to the system is turned on.
•
Check that the rocker power button shows a steady green
light.
•
Check the connection between the client computer and
the system.
•
Check the firewall settings on the client computer. Refer to
UNICORN Administration and Technical manual.
The connections are not available, i.e.
the selection check-box is grayed out.
1
Switch off the system.
2
Exit UNICORN.
3
Restart the system.
4
Log on to UNICORN.
The connections are not available
even though
•
the connection between the PC
and system appears to be correct,
and
•
the power is turned on.
•
Check that you have access rights to the system. Access
rights are not automatically assigned for a newly defined
system.
•
The system may not be active.
•
Log off and log on again for access rights changes to be
applied.
A system is not available when you
attempt to establish a connection.
•
Check that the rocker power button shows a steady green
light.
•
Check that the computer from which you try to establish a
connection is logged on to the network.
•
Check that the limit of five simultaneous connections to the
system has not been exceeded.
•
Check the firewall settings on the client computer. Refer to
UNICORN Administration and Technical manual.
You receive the error message “Can-
not connect to system...” in a network
installation.
This error message is displayed if a system is defined and active
in two different UNICORN database instances and is already
connected in the other instance. It is not recommended to have
a system defined and active in more than one UNICORN
database instance.
You receive the error message
"Warning, system occupied" when
trying to connect.
164 ReadyToProcess WAVE 25 Operating Instructions 29009597 AD
7 Troubleshooting
7.5 UNICORN System Control
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