GE Reason H49 - Figure 67: Reason H49 - Location of M6 Screws to be Removed

GE Reason H49
Technical Manual
H49/EN M/C22
83
7.4.2.1.1 Revert to Default Factory Configuration
You may experience communication failure if VLAN is not properly configured on the
Access port. A common method to troubleshoot switching issues consists in reverting
Reason H49 to default factory configuration by replacing the raw image stored at
switch’s memory.
When factory reset is required, the first step to be done is requiring GE for the raw file
of the switch (h49-x.x.x.x-buildxx-xx.tar.gz file).
After this file is received:
• Copy the h49-x.x.x.x-buildxx-xx.tar.gz file to a PC
• Unzip the file until you get the h49-x.x.x.x-buildxx.raw file,
• Download and install Win32DiskImager.exe application from the link
https://sourceforge.net/projects/win32diskimager/.
This free of charge program is designed to write a raw disk image to a removable
device.
• Disconnect all the power supply connectors.
• Remove the switch case by unscrewing the eight (8) cross-head screws as shown
on the following figure:
Figure 67: Reason H49 – Location of M6 Screws to be removed
Caution:
Disconnect all the power supply connectors before removing the switch case.