12-2 Troubleshooting
Writer: Karen Williams Saved by: Rebecca Wiggins Saved date: 01/26/98 11:52 AM
Part Number: 203118-001 File name: Ch12.doc
To access the troubleshooting section of your computer’s
online
Reference Guide,
click Start
Æ HelpÆContentsÆdouble-
click Troubleshooting.
If a problem persists, refer to Appendix A for information about
contacting Compaq customer support.
Quick Solutions Checklist
■
Is the desktop expansion base connected to external power?
■
Is the system turned on?
■
Is the computer properly docked?
■
If the problem is with an external device that has a power
switch, is the power switch turned on?
■
Are all cables connected properly and securely?
■
Have you installed all needed device drivers?
■
Should you unlock the expansion base keylock?
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