Troubleshooting 12-3
Writer: Karen Williams Saved by: Rebecca Wiggins Saved date: 01/26/98 11:52 AM
Part Number: 203118-001 File name: Ch12.doc
Solving Audio Problems
Solving Audio Problems
Problem Possible Cause Solution
External audio
device does
not work.
External audio device
may not be
securely connected.
Make sure the external
audio device is
securely connected.
External audio device
was connected after
the system was
turned on.
Turn system off, then on.
Power to external
audio device is
turned off.
1. Turn on external
device power switch.
2. Turn the system off,
then on.
External audio device
is not receiving
electrical power.
Make sure power cord is
securely connected to
electrical outlet.
Verify electrical power
supply to outlet.
System beeps are
not audible.
System beep volume
may need adjusting,
especially when
computer is docked in
a tower system.
To increase system beep
volume, press Fn+F5 on
the computer keyboard,
then press the right arrow
(cursor) key.
System sound is
not audible.
System sound has
been muted.
To restore or mute
sound, toggle the mute
button.
Expansion base
volume controls are
set high, but volume
from a connected
external audio
device is low.
Volume on external
audio device is
set low.
Increase volume setting
on external audio device.
Volume controls on
a connected external
audio device are set
high, but volume
from device or
expansion base
speakers is low.
Expansion base
volume settings are
set low.
To increase volume of
system sound, press the
top of the expansion
base volume control.
Continued
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