Troubleshooting 12-5
Writer: Karen Williams Saved by: Rebecca Wiggins Saved date: 01/26/98 11:52 AM
Part Number: 203118-001 File name: Ch12.doc
Solving Docking and Undocking Problems
Solving Docking and Undocking Problems
Problem Possible Cause Solution(s)
Computer
unexpectedly
initiates Suspend or
turns off when it
is docked.
The maximum
operating temperature
was exceeded.
Computer is in an
exceedingly hot
environment. Let the
computer cool down,
then turn it on again.
Motorized docking
mechanism does
not activate.
Expansion base is
not receiving
electrical power.
Make sure power cord is
securely connected to
electrical outlet.
Verify electrical power
supply to outlet.
The keylock is locked. Unlock the keylock.
The computer is not
properly seated in the
expansion base.
Reinsert the computer
into the expansion base.
If the expansion base is
in an optional tower
stand, readjust the width
of the tower stand. Refer
to Chapter 11.
Motorized
undocking
mechanism does
not activate.
Expansion base is
not receiving
electrical power.
1. Make sure power
cord is securely
connected to
electrical outlet.
2. Verify electrical
power supply
to outlet.
3. Release the
computer with the
manual release
latch. Refer to
Chapter 3.
The keylock is locked. Unlock the keylock.
Operating system does
not support undocking
while computer is on or
in Suspend.
Turn off the computer
before undocking.
Cannot access
manual release
latch, because rear
panel release latch
does not work.
The keylock is locked. Unlock the keylock.
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