Huawei IPC6221-VRZ-SP - Cannot Expand or Collapse Other Directories When Expanding a Level-2 Directory on the Navigation Tree of the IPC Online Help; The Searching Function of the IPC Online Help Is Disabled

Solution
1. Clear the Internet Explorer cache.
2. Reset and restart Internet Explorer.
NOTE
If this problem cannot be solved, restart your PC.
14.1.13 Cannot Expand Or Collapse Other Directories When
Expanding a Level-2 Directory On The Navigation Tree of The
IPC Online Help
Symptom
If you expand a level-2 directory on the navigation tree of the IPC Online Help, you cannot
expand or collapse other directories.
Possible Cause
The IPC Online Help conflicts with the Google Chrome Frame.
Solution
Uninstall the Google Chrome Frame as follows:
1. Choose Start > Control Panel > Programs > Programs and Features > Uninstall a
program.
2. Right-click Google Chrome Frame and choose Uninstall from the shortcut menu.
14.1.14 The Searching Function Of The IPC Online Help Is
Disabled
Symptom
The searching function of the IPC Online Help is disabled.
Possible Cause
The IPC Online Help conflicts with the Google Chrome Frame.
Solution
Uninstall the Google Chrome Frame as follows:
1. Choose Start > Control Panel > Programs > Programs and Features > Uninstall a
program.
2. Right-click Google Chrome Frame and choose Uninstall from the shortcut menu.
IPC6221-VRZ-SP
Configuration Guide
14 Appendix
Issue 02 (2016-04-06) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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