22 How can I enable Retain key
settings when restore my router to its
factory settings
If the Retain key settings option is enabled on your router (enabled by default),
the following information will be retained after a factory reset:
● Wi-Fi name and password.
● PPPoE account and password.
● If a static IP is set up, the IP address and DNS server address will be retained.
● If your router has cloned an associated WAN MAC Address to access the
Internet, the MAC information will be retained.
If your router is restored while the Retain key settings option is enabled, key information
such as Wi-Fi name and password will be retained. Nevertheless, after your router is
restored, you would still need to complete the conguration process before you can access
the Internet.
If your router is used by someone else, it is recommended that you disable the
Retain key settings option when restoring the router to its factory settings to
protect your private information.
● Method 1: Open the HUAWEI AI Life App on your phone and go to the
Router screen, then go to Show more > HiLink >
> Factory reset.
Disable the Retain network settings after factory reset button.
HUAWEI_WIFI_AX2
HUAWEI_WIFI_AX2
22 How can I enable Retain key settings when
restore my router to its factory settings
Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd. 75
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