IBM System x3650 M4 Type 7915 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical
information, hints, tips, and new device drivers or to submit a request for information.
Symptom Action
An IBM optional device that
used to work does not work
now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SCSI device, make sure that:
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.
114 IBM System x3650 M4 Type 7915: Problem Determination and Service Guide

IBM System x3650 M4 Type 7915 Specifications

General

Form Factor	2U Rack
Chipset	Intel C600 series chipset
Operating System Support	Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware vSphere
Processor	Up to two Intel Xeon E5-2600 series processors
Memory	Up to 768GB DDR3 (24 DIMM slots)
Storage	Up to 16 x 2.5" or 6 x 3.5" SAS/SATA HDDs or SSDs
RAID Support	RAID 0, 1, 10
Network	Four integrated Gigabit Ethernet ports
Power Supply	Up to two redundant hot-swap 550 W, 750 W, or 900 W power supplies
Expansion Slots	Up to 7 PCIe 3.0 slots
Storage Controller	ServeRAID M5110e
Management	Integrated Management Module (IMM) v2