Contents
Safety ............................vii
Guidelines for trained service technicians ...............viii
Inspecting for unsafe conditions .................viii
Guidelines for servicing electrical equipment .............viii
Safety statements ........................x
Chapter 1. Start here.......................1
Diagnosing a problem .......................1
Undocumented problems .....................3
Chapter 2. Introduction ......................5
Related documentation ......................5
Notices and statements in this document................6
Features and specifications.....................7
Server controls, LEDs, and connectors ................9
Front view ..........................9
Rear view ..........................12
Server power features .....................14
Internal connectors, LEDs, and jumpers................17
System-board internal connectors .................17
System-board external connectors.................18
System-board switches and jumpers ................19
System-board LEDs ......................21
System-board optional device connectors ..............22
PCI riser-card adapter connectors .................23
PCI riser-card assembly LEDs ..................23
Chapter 3. Diagnostics .....................25
Diagnostic tools ........................25
Event logs ..........................26
Viewing event logs from the Setup utility ..............26
Viewing event logs without restarting the server ............27
Clearing the error logs .....................28
POST ............................28
POST/UEFI diagnostic codes ..................28
System event log ........................47
Integrated management module II (IMM2) error messages ........47
Checkout procedure ......................101
About the checkout procedure ..................101
Performing the checkout procedure ................102
Troubleshooting tables .....................103
DVD drive problems .....................103
General problems ......................104
Hard disk drive problems....................104
Hypervisor problems .....................106
Intermittent problems .....................107
Memory problems ......................108
Microprocessor problems....................110
Monitor or video problems ...................110
Network connection problems ..................113
Optional-device problems ...................113
Power problems .......................115
Serial device problems ....................122
© Copyright IBM Corp. 2012 iii
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