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IBM System x3650 M4 Type 7915 Problem Determination And Service Guide

IBM System x3650 M4 Type 7915
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Table 9. DSA Preboot messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component Test State Description Action
089-801-xxx CPU CPU Stress
Test
Aborted Internal
program
error.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA.
3. Run the test again.
4. Make sure that the system firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For more information, see “Updating the
firmware” on page 297.
5. Run the test again.
6. Turn off and restart the system if necessary to recover
from a hung state.
7. Run the test again.
8. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
089-802-xxx CPU CPU Stress
Test
Aborted System
resource
availability
error.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Run the test again.
4. Make sure that the system firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For the latest level of firmware, go to
http://www.ibm.com/support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system to display a
matrix of available firmware.
5. Run the test again.
6. Turn off and restart the system if necessary to recover
from a hung state.
7. Run the test again.
8. Make sure that the system firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For more information, see “Updating the
firmware” on page 297.
9. Run the test again.
10. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
Chapter 3. Diagnostics
139

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IBM System x3650 M4 Type 7915 Specifications

General IconGeneral
BrandIBM
ModelSystem x3650 M4 Type 7915
CategoryServer
LanguageEnglish

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