IBM System x3650 M4 Type 7915 - Page 180

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component Test State Description Action
201-809-xxx Memory Memory Test Aborted Test
canceled
program
error:
operation
running
fast scrub.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA.
4. Make sure that the server firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see “Updating the firmware” on page
297.
5. Run the test again.
6. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
201-810-xxx Memory Memory Test Aborted Test
stopped:
unknown
error code
xxx
received in
COMMONEXIT
procedure.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-DSA.
4. Make sure that the server firmware is at the latest level.
The installed firmware level is shown in the DSA event
log in the Firmware/VPD section for this component. For
more information, see “Updating the firmware” on page
297.
5. Run the test again.
6. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
162 IBM System x3650 M4 Type 7915: Problem Determination and Service Guide