IBM System x3650 M4 Type 7915 Problem Determination And Service Guide

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component Test State Description Action
215-903-xxx Optical Drive
v Verify
Media
Installed
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Aborted Could not
access the
drive.
1. Insert a CD/DVD into the DVD drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose or
broken connections or damage to the cable. Replace
the cable if it is damaged.
4. Run the test again.
5. Make sure that the DSA code is at the latest level. For
the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
6. Run the test again.
7. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
8. Run the test again.
9. Replace the DVD drive.
10. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
215-904-xxx Optical Drive
v Verify
Media
Installed
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Failed A read
error
occurred.
1. Insert a CD/DVD into the DVD drive or try a new media,
and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose or broken
connections or damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Replace the DVD drive.
8. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
Chapter 3. Diagnostics
167

IBM System x3650 M4 Type 7915 Specifications

General

Form Factor	2U Rack
Chipset	Intel C600 series chipset
Operating System Support	Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware vSphere
Processor	Up to two Intel Xeon E5-2600 series processors
Memory	Up to 768GB DDR3 (24 DIMM slots)
Storage	Up to 16 x 2.5" or 6 x 3.5" SAS/SATA HDDs or SSDs
RAID Support	RAID 0, 1, 10
Network	Four integrated Gigabit Ethernet ports
Power Supply	Up to two redundant hot-swap 550 W, 750 W, or 900 W power supplies
Expansion Slots	Up to 7 PCIe 3.0 slots
Storage Controller	ServeRAID M5110e
Management	Integrated Management Module (IMM) v2