Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number Component Test State Description Action
405-905-xxx Ethernet
Device
Test Loop
back at MAC
Layer
Failed
1. Make sure that the component firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For more information, see “Updating the
firmware” on page 297.
2. Run the test again.
3. Replace the component that is causing the error. If the
error is caused by an adapter, replace the adapter.
Check the PCI Information and Network Settings
information in the DSA event log to determine the
physical location of the failing component.
4. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
405-906-xxx Ethernet
Device
Test Loop
back at
Physical
Layer
Failed
1. Check the Ethernet cable for damage and make sure
that the cable type and connection are correct.
2. Make sure that the component firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For more information, see “Updating the
firmware” on page 297.
3. Run the test again.
4. Replace the component that is causing the error. If the
error is caused by an adapter, replace the adapter.
Check the PCI Information and Network Settings
information in the DSA event log to determine the
physical location of the failing component.
5. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
405-907-xxx Ethernet
Device
Test LEDs Failed
1. Make sure that the component firmware is at the latest
level. The installed firmware level is shown in the DSA
event log in the Firmware/VPD section for this
component. For more information, see “Updating the
firmware” on page 297.
2. Run the test again.
3. Replace the component that is causing the error. If the
error is caused by an adapter, replace the adapter.
Check the PCI Information and Network Settings
information in the DSA event log to determine the
physical location of the failing component.
4. If the failure remains, go to the IBM website for more
troubleshooting information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008&lndocid=SERV-CALL.
170 IBM System x3650 M4 Type 7915: Problem Determination and Service Guide