Table 6. IMM2 error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
80070603-0701xxxx Sensor Pwr Rail H
Fault has transitioned
to non-recoverable.
Error A sensor has
changed to
Nonrecoverable
state.
1. See “Power problems” on page 115
for more information.
2. Turn off the server and disconnect
it from power.
3. Remove the optional PCI adaptor
power cable, the adaptor from the
PCI riser-card assembly 2, and the
PCI riser-card assembly 2.
4. Reinstall each device, one at a
time, starting the server each time
to isolate the failing device.
5. Replace the failing device.
6. (Trained technician only) Replace
the system board (see “Removing
the system board” on page 290 and
“Installing the system board” on
page 292).
Microprocessor messages
8007021b-0301xxxx
8007021b-0302xxxx
Sensor CPU n QPI
link error has
transitioned to critical
from a less severe
state.
(n = microprocessor
number)
Error A sensor has
changed to critical
state from a less
severe state.
1. Remove microprocessor.
2. Check microprocessor socket pins,
any damage or contained or
bending, replace the system board.
3. Check microprocessor damage,
replace microprocessor.
806f0007-0301xxxx
806f0007-0302xxxx
The Processor CPU
n Status has Failed
with IERR.
(n = microprocessor
number)
Error A processor failed -
IERR condition has
occurred.
1. Make sure that the latest levels of
firmware and device drivers are
installed for all adapters and
standard devices, such as Ethernet,
SCSI, and SAS.
Important: Some cluster solutions
require specific code levels or
coordinated code updates. If the
device is part of a cluster solution,
verify that the latest level of code is
supported for the cluster solution
before you update the code.
2. Update the firmware (UEFI and
IMM) to the latest level “Updating
the firmware” on page 297).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace
microprocessor n.
7. (Trained technician only) Replace
the system board.
(n = microprocessor number)
60 IBM System x3650 M4 Type 7915: Problem Determination and Service Guide
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