71
INSTALLER
USERMAINTENANCE TECHNICIAN
TECHNICAL DATA
Error
Code
Anomaly signalled Cause Appliance status / Solution
38 Loss of ame signal
is occurs when the boiler is ignited correctly and the
burner ame switches o unexpectedly; a new attempt at
ignition is performed and if normal conditions are re-
stored, the boiler does not have to be reset.
If normal conditions are restored, the
appliance restarts without having to
be reset (1). (1) (2) (4)
43
Block due to loss of
ame signal
is occurs if the ''Flame signal loss'' error occurs many
times in a row within a preset period (38).
Press the Reset button, before
restarting, the appliance will run a
post-ventilation cycle. (1)
44
Block for exceeding
gas valve frequent
maximum opening
time
is occurs if the gas valve remains open for longer than
required for normal operation, without the boiler switch-
ing on.
Press the Reset button (1)
46
Intervention of DIM
v2 safety thermostat
or Low temperature
safety thermostat
outside the boiler
During normal operation, if an anomaly causes excessive
overheating of the ow temperature in low temperature
conditions, the boiler blocks.
In this case, aer suitable cooling, it is
possible to reset the thermostat (see
relative instructions sheet) (1)
47
Burner power
limitation
Should ue high temperature be detected, the boiler reduc-
es power supplied so as not to damage it.
(1)
49
High temperature
block on return probe
e temperature measured by the return probe is above
90°C. e block is with manual reset.
When the temperature detected by the
return probe drops below 70°C, you
may press the Reset button (1)
51
RF communication
failure towards CAR
v2 RF
If there is no communication between the boiler and Wire-
less version CAR, an anomaly is signalled. From this mo-
ment, it is only possible to control the system by means of
the control panel of the boiler itself.
Check operation of the Wireless CAR,
check the battery charge (refer to the
relative instructions booklet).
59
Electric power supply
mains frequency
anomaly
e board detects a main supply voltage frequency anoma-
ly.
e appliance does not start (1)
(1) If the shutdown or fault persists, contact an authorised company (e.g. Authorised Service Centre)
(2) e anomaly can only be veried in the list of errors in the “Information” menu
(3) Error displayed only on CAR
V2
(4) Error displayed only on Anomalies log