Troubleshooting Chassis and Interface Alarm Messages on the SRX300 Services
Gateway
When the services gateway detects an alarm condition, the alarm LED on the front panel
turns red or amber as appropriate. To view a more detailed description of the alarm
cause, issue the show chassis alarms CLI command.
Table 18 on page 76 describes alarms that can occur for an SRX300 Services Gateway
chassis component.
Table 18: SRX300 Services Gateway Chassis Alarm Conditions and
Corrective Actions
Alarm
SeverityActionAlarm ConditionsComponent
Amber
(minor)
•
If the internal flash memory fails at
startup, the services gateway
automatically boots itself from the
alternative boot device (USB storage
device).
NOTE: If you configured your services
gateway to boot from an alternative
boot device, ignore this alarm
condition.
•
Reformat the internal flash memory
and install a bootable image. (See the
Installation and Upgrade Guide for
Security Devices and Monitoring
and Troubleshooting Guide for
Security Devices)
•
If you did not configure the services
gateway to boot from an alternative
boot device, contact JTAC.
The services gateway
boots from an alternate
boot device.
Boot media
Amber
(minor)
Check the room temperature. See
“SRX300 Services Gateway
Environmental Specifications” on
page 13.
The services gateway
chassis temperature or
chassis is too warm
Hardware
components
on the
services
gateway
Red
(major)
The services gateway shuts down
automatically in 4 minutes.
The services gateway
temperature is too high,
either because of an
internal overheating
condition or because the
maximum recommended
room temperature has
been exceeded.
Related
Documentation
Troubleshooting the Power System on the SRX300 Services Gateway on page 77•
Copyright © 2016, Juniper Networks, Inc.76
SRX300 Services Gateway Hardware Guide
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